Terms and Conditions

TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

TAX & TIRE DISPOSAL FEE
All orders are subject to California state tax if placed within the state of California or for customer pick up. All orders including tires are subject to California tire disposal fee per tire of $1.75 each. Your order will not reflect this fee due to system limitation, however your final charge will include the disposal fee added per tire.

PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site. When you visit this site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home page of this site so long as the link does not portray us, our dealers, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS AND AVAILABILITY
Southbay Motorsports and our host, 50below, attempt to be as accurate as possible with our products. However, we do not warrant that product descriptions, pricing, availability or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described or no longer available your sole remedy is to return it in unused condition. We reserve the right to offer alternatives or cancel your order as we deem fit and are not held responsible for product availability. If such changes occur, you will be contacted prior to and asked for approval, if no approval or contact is received your order may be canceled in a minimum of five (5) business days. This process is done for the safety of your information.

PRICING
We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Your credit card is charged a one ($1) dollar authorization and funds are placed on hold but not processed until we confirm the available of your order. Despite our best efforts, a small number of the items in our catalog may be mispriced due to third-party e-commerce solutions or manufacturer error. If we discover a mispricing, we will do one of the following:

  • If an item's correct price is lower than our stated price, we will alert you of the lower price, charge the lower amount and ship you the item.
  • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping in the event you are willing to continue your order at the correct price, or cancel your order and notify you of the cancellation if the part is unavailable or we have not heard a response within five (5) business days.

Please note that this policy applies only to products sold and shipped by us and/or our dealers.

SHIPPING
Your shopping cart reflects an estimated shipping cost, based on the shipping method you chose. This cost assumes all items in your cart are going to a single address within the contiguous United States, Canada, or Mexico. Some items may require special handling due to their size and/or weight, which will result in an additional charge. When we process your order we will make any necessary adjustments in shipping costs and notify you of changes via email. Rates are subject to change without notice. Shipping within the United States may range between 2 to 14 business days depending on availability of the item. There is a chance the item may be back ordered, or no longer available, if this is the situation we will notify you.

SHIPPING SAVER (Free Shipping)

  • Shipping Saver offer is defined as ground shipping service on orders over $99 only. Average delivery time is one (1) to five (5) business days on orders comprised of in-stock and available items at our facility. Please be aware items not currently at our shipping facility will require additional time for shipping up to an estimated two (2) to fourteen (14) business days. In some rare instances, items may require additional shipping time (made-to-order product).
  • Shipping method may vary between UPS, USPS, DHL, or FedEx and will not impact free shipping.
  • Shipping Saver offer is limited to orders shipped within the continental 48 U.S. states only. States outside of continental U.S. will have their shipping adjusted to reflect standard shipping.
  • Shipping Saver offers can change or expire at any time without notice.
  • Product, excluding shipping, oversize fees, must total $99.01 or more to receive promotional shipping offer. Orders under $99.01 will ship for only $15 FedEx Ground Nationwide. International orders and orders outside the continental 48 U.S. states are subject to additional shipping fees.
  • Oversize fees are not waived by the promotional shipping offer. Your order will be adjusted after being placed, an email will be sent to reflect and notify the new shipping total.
  • Qualifying orders will be consolidated to one shipment – this may add additional time to the final delivery. To check on the status of your order, please contact us.
  • Delivery times may vary. Orders are processed and delivered during the business week (Monday – Friday) only and do not guarantee delivery by a specific date or time.
  • Tires, rims, oils or chemicals, or any item designated as either oversized or overweight will be adjusted to standard shipping, an email will be sent to reflect and notify the new shipping total.
  • Orders shipping to Alaska, Hawaii, APO / FPO, Canada, Mexico or any order less than $99.01 will be subject to standard shipping rates and applicable international shipping fee rates.

INTERNATIONAL SHIPPING
Please note international orders require the shipping service UPS Worldwide Saver to be selected as the shipping method. This will add the additional fees necessary for exporting the product, alongside the additional shipping and handling necessary for your product. If you have any questions in regards to your order's shipping cost, please contact us at (US) (619) 420-2300 or (800) 924-9227, or use our Contact Us form.

INTERNATIONAL SHIPPING RESTRICTIONS
Due to MAP policy, we are currently not allowed to ship products from Answer, MSR, ProTaper, QuadBoss, FirstGear, River Road and Speed and Strength to international locations, not limited to but including, Mexico and Canada. If you are attempting to order products from our website regarding any of these specified brands, please contact us at (619) 420-2300 or visit our facility for more information.

RETURNS & CANCELLATIONS
You may return most new, unopened items for a refund within 30 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by phone or email.

All returns will be subject to a 25% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.

Returns will not be accepted on items that are:

  • Opened or used
  • Missing their serial number or UPC
  • Special orders (returned at our discretion)
  • Returned more then 30 days after delivery
  • Returned without notification
Once an order is placed, a customer cannot request a cancellation without being subjected to a restocking fee of up to 25%. The fee amount is dependent on the status of the product ordered and is determined by Southbay Motorsports. This fee is non-negotiable as OEM and after-market manufacturers charge a restocking fee for any product that required special ordering, with this system in effect, any restocking fee is used to pay the OEM or after-market manufacturer, as well as cover costs for shipping and handling. As a reminder, please be aware once an order is placed with us, you are immediately subject to a cancellation restocking fee.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US, OUR DEALERS, OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.